Casino Joy Bonus, Free Spins, Bonus Codes & Live Chat Information.


  • Slots from the world’s top providers
  • NZ$ Available - Bonuses and General Casino Play all available in NZ$
  • Casino caters well for New Zealanders
  • Licensed and regulated by UK Gambling Commission and Malta Gaming Authority
  • Comprehensive Live Casino section
  • Wide variety of deposit and withdrawal options
  • Great mobile site with exclusive offers
  • An excellent VIP programme

Casino Joy

Up to $1000 + 200 Starburst Spins

Visit Casino Full Ts&Cs apply. New customers only. Opt-in required. 1st deposit bonus 100% up to $200 + 200 Spins. 2nd deposit bonus 50% up to $200, 3rd deposit bonus 25% up to $300, 4th deposit bonus 25% up to $300. $10 min deposit. $5 max bonus bet. 40 x wagering. Bonus valid 14 days. Min $5 wager to activate 200 Spins. Free Spins will be awarded at a rate of 20 free spins per day, for 10 days. Max Spins winnings $100.

Introduction to Casino Joy

Founded in 2018, Casino Joy is owned by Genesis Global Limited Casinos, a well-established company which has a large collection of online casinos such as VegasHero and Spinit in its portfolio. This casino is located, licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015 and also regulated by the UK Gambling Commission.

Casino Joy is a vibrant and attractive site, one which players will find extremely engaging and inviting from the start. It may be quite new to the online casino market, but Casino Joy has built up a loyal fan base who enjoy the chance to play exciting games in a safe and welcoming environment.

The layout of Casino Joy is user-friendly: players can easily navigate to the section they want to visit at any particular time. There are some excellent casino games available, including blackjack, poker, craps and roulette, as well as bingo and the stars of the show - the excellent collection of online slots.

Does Casino Joy Have NZ$?

Players who choose to register on the Casino Joy site and deposit some cash can play to win NZ dollars. Sometimes there may be special promotions or reward schemes which allow a player to win NZ $ without making a upfront deposit.

Casino Joy Casino Software

There is a great range of Casino Joy Casino Software games provided by the most exciting software game developers around at this newcomer company. The top-ranking companies which supply slots to this casino are NetEnt, Yggdrasil Gaming, Quickspin, Microgaming, Play’n Go, NYX Interactive and Evolution Gaming. This guarantees that players have lots of amazing slot titles to choose from, providing hours of fun play with exciting and well-made slots.

Casino Joy Casino Slots

Slot fans are completely spoiled for choice with the selection available on the casino Joy site, with video, classic and Vegas slots as well as 3D and mobile slots on offer.

Casino Joy Slots

Keen slot players are bound to recognize plenty of the top titles featured, which include: Starburst, Hidden Valley, Mega Moolah, Gonzo’s Quest, Immortal Romance, Fortunium, 300 Shields, Fruit Blast, Golden Fish Tank, and Vikings Go Berserk.

Casino Joy Mobile Product & App

You really can play Casino Joy Slots wherever you happen to be, as the site has been fully optimized for mobile play. Players can download the mobile app for free from the Google Play Store and iTunes, as well as from selected casino sites. There’s no loss of quality on graphics on the mobile site, and in fact there’s the added benefit of exclusive bonus offers when you play on your mobile and tablet which players on the main site cannot access.

As there are so many games available on the Casino Joy mobile site, it’s good to know that the menu makes navigating both those and the rest of the site as easy as pie. Mobile players also have plenty of choice when making payment to the site via a mobile device, with available methods including bank wire transfer, along with the usual range of debit/credit cards and e-wallets.

Live Casino at Casino Joy

Fans of live casino games can indulge by joining in any a nice range of casino games which are offered live and overseen by a professional croupier.

Casino Joy Banking Methods and Payment Options

Casino Joy players can choose between several deposit methods, namely e-wallets such as EcoPayz, Skrill, Entropay, Neteller, and Paysafe Card, as well as credit and debit cards such as Visa, Visa Electron, Maestro, and MasterCard.

Withdrawals can be made to some of those mentioned above, but there are some options dropped and others added. For example, Neteller, Skrill, Entropay, Visa (and Visa Electron), MasterCard and EcoPayz are fine, but Paysafe and Maestro are not offered. Bank wire transfer or a direct online banking are two new withdrawal options which will benefit more people.

Casino Joy Withdrawal Times

The quickest way to get access to your winnings from Casino joy is to withdraw them to an e-wallet, which takes anything from one minute to around one hour, with a transfer to a debit or credit card coming in as second fastest, taking one to three days. As is pretty standard across the board with online casinos, withdrawing winnings to your bank account takes the longest time. You can expect to be waiting between three and five days to see it appear. Don’t forget to also factor in the 24-48 hour pending time which applies to all applications for cash withdrawal.

Casino Joy Support

One of the key factors that separates the so-so online casinos from the really good sites (like Casino Joy) is the way the customer support section is set up. It’s always both useful and reassuring for players to know there is someone around to help with any queries they may have, whether general or technical.

Casino Joy customer service and support operates from ten to ten Central European Time, in various formats. For an immediate response there’s a live chat option, where a friendly and knowledgeable team member will be able to deal with your query promptly. There are email and phone support options (in several languages) available too if that is more convenient or for times like major holidays and weekends when staff numbers are reduced. Alternative contact methods are available via social media platforms.

Casino Joy Welcome Bonuses

Players who are thinking of signing up to this site shouldn’t hesitate to grab the generous Casino Joy Welcome Bonuses welcome bonus. The extensive package brings rewards covering the first four deposits a new player makes, and it deserves to be looked at in more detail.

-    First deposit - this is 100% matched (to a maximum of $200), plus you get an incredible 200 free spins on the Starburst slot on top.
-    Second deposit - Using code WJOY2, 50% of your deposit is matched (again to a maximum of $200).
-    Third and fourth deposit - Casino Joy adds a bonus 25% of the cash deposited when you use code WJOY3 and WJOY4, and this time the limit of bonus money which can be paid is $300.

Bonuses can be claimed via the cashier’s dropdown menu (adding the code for bonuses 2-4), and any free spins awarded will be credited to your account at a rate of 20 per day for ten days in a row. Each set must be played within 24 hours of it being allocated.

Bonus offer terms and conditions for new player welcome packages:

1)    This offer is only available to new players creating, and making a deposit into, their first ever account Casino Joy.
2)    The welcome bonuses described are only triggered with a $10 plus deposit for each bonus level.
3)    Following the initial deposit, players are free to choose not to pursue the benefits on offer if they choose to.
4)    The bonus codes are only good for a one-time use.
5)    There are some wagering requirements in place - as players need to recycle the entire value of the welcome bonuses forty times before any winnings or any of the original stake will be refunded.
6)    The free spins are to be used with designated games only.
7)    Free spins which are part of a new player welcome pack expire if not used within 72 hours of the account being activated.
8)    A $100 cap is placed on the cash a player wins from free spins.
9)    New players who choose to make a deposit via welcome bonuses are not eligible for the four matched welcome bonuses.

Casino Joy Player Loyalty Programmes, VIP Clubs, Reloads and Promotions

Great welcome offers are always popular, but a good online casino doesn’t just entice people to join then take them for granted. Casino Joy recognizes the worth of all players, so they offer a variety of exciting promotions and rewards for established players too. These include:

-    Tournaments - there’s a new tournament every single day, each with a fun theme such as ‘Pets Gone Wild’,’ Back to the future’ and ‘Zombieland’. The tournament theme covers the slots in that category, which means it is also a great way to try some new slots out too.

-    VIP scheme. This is an invitation-only bonus option which operates as a tiered scheme. Players gather reward points and can ultimately exchange them for cash or gifts which have been chosen especially for them. Other perks include exclusive promotions, birthday gifts, automatic entry into a monthly prize draw and a dedicated account manager.

-    Extra freebies. Casino Joy offers players incentives like free spins to tempt them into trying a new slot they have released, which is a nice extra.

Casino Joy Responsible Gambling
Casino Joy has a very clear and comprehensive responsible gambling policy in place. This is a company which openly states their commitment is to customers having a positive experience on the site and having fun within their financial means.

The policy points out the pitfalls of gambling when playing means spending money you don’t have free to lose - if the odds are not in your favour on a particular day. The company emphasises the need to approach playing at an online casino as a leisure pursuit rather than a way to earn an income, to never spend more than you can afford to lose and to know when it’s time to call it a day. There’s also a handy quiz players can take to check if they are in full control of their playing habits.

Contact names and numbers for relevant support organizations, comprehensive advice and methods to self-restrict activity on the site are all provided in a clear, easy-to-read format.

Casino Joy operates a very strict policy of adult-only membership, and several checks are made to ensure underage players are excluded.

Security at Casino Joy

Casino Joy takes the business of site security very seriously, with SSL encrypted technology in place to fully protect your personal details, and PCI-compliant payment options so you can be assured your data is completely secure.

Casino Joy Fairness and Legitimacy

External adjudicators and experts are involved at all levels of this casino’s actions to ensure random tests are recorded fairly and accurately. This gives players peace of mind that the slots and games all pay put fairly, following the guidelines given by governing and licensing authorities.

Casino Joy FAQs

- How do I sign up to Casino Joy?

Signing up to be a member of Casino Joy is a piece of cake and really fast to do. Simply fill out the form with your details and follow the instructions from there. Make sure you check your information to ensure everything is accurate.

- Can I withdraw my welcome bonus at Casino Joy?

You can withdraw any winnings you have in your online account once the wagering requirements have been met.

- Are there wagering requirements attached to my Casino Joy?

There are for the welcome bonus and possibly for other rewards. Check the terms and conditions of offers for exact details.

- Can you play Starburst Slot by NetEnt at Casino Joy?

Yes, you can enjoy playing this really popular slot at Casino Joy.

- What is the phone number for Casino Joy?

The phone number for Casino Joy is 00356 - 20341518. Support staff who can speak English, . Swedish, Finnish and German are available.

- How do I log in to Casino Joy?

It’s easy to log in to your Casio Joy account. Simply navigate to the main page and enter your login details.

- How do I close my Casino Joy Account?

If you wish to close your Casino Joy account, you need to contact the customer support team in chat or email and someone will work with you to do that. They may also explain the options other than closing your account, such as taking a short break, in case that is more relevant to your current situation.

- Do you have to download software to play at Casino Joy?

No, you simply log in to the site via a web browser of your choice, register and start playing and having fun.

- How can I withdraw my casino bonus at Casino Joy?

Once you have met all relevant wagering requirements, you simply withdraw the cash as you would generally.

- Is the Casino Joy bonus legitimate?

It certainly is, and there’s no smoke and mirrors strategy to be concerned about. The welcome bonus is available to all eligible applicants. The terms are clearly laid out and applied to every player equally.

- Are there wagering requirements attached to Casino Joy bonus?

Yes, the welcome bonus has a wagering requirement that the bonus cash must be played through the system 40x before winnings from the bonus can be withdrawn. Not all games on the site count 100% of the stake towards this figure, but the relevant information will be displayed on the page.

- Why can't I withdraw my Casino Joy bonus winnings?

There are two main reasons why this may be the case. One is that you have not yet met the wagering requirements set for the bonus winnings. Details of these are in the terms and conditions listed on the website, and they generally involve any winnings being played through the system a certain number of times before they can be withdrawn. The second reason you may have a problem withdrawing winnings is that your account or age has not been fully validated. In either case, it’s always best to contact customer service so the support team can look into things for you and find the relevant explanation.

- Can I keep the money I win on my Casino Joy free spins bonus?

If the free spins are part of an introductory-welcome package, there is a wagering requirement set before any winnings from the free spins can be withdrawn. Once that is met then you can take the cash out as usual.

- Does Casino Joy have an app?

Yes, and it is available for free from Google play or the Apple iStore as well as selected websites.

- Do I have to download the Casino Joy App to play on my mobile?

You don’t absolutely have to, but there are mobile apps available on some websites and also at both the Apple iStore and from Google Play. These offer exclusive bonuses and extras to players.

- Can I play Casino Joy on an iPhone?

Yes, it is easy to play on your iPhone. You can either log in via your favourite web browser and play on the fully optimized site or via the downloaded mobile app, which you can access for free at the iTunes store.

Casino Information

Casino: Casino Joy
Software: Microgaming, Quickspin, NetEnt, NYX, Play N Go, Quickspin, Yggdrasil, OryxGaming, Red Tiger, Big Time Gaming
Operator: Genesis Global Limited - incorporated under the laws of Malta (C65325)
Audited Payouts: Yes - Gaming Authority audits on a regular basis.
Established: 2018
eCOGRA Approved: Y
Currencies: NZ$ and many more
Languages: English and many more
Deposit and Withdrawals: Visa, Mastercard, and online payments through Neteller, PaySafeCard, Skrill, Trusty, Entercash, Sofort Banking, GiroPay, Boku, Euteller, EcoPayz, Entropay, Interac, iDebit, Instadebit, and EasyEFT
Withdrawal Limit:
Contact: 00356 20341518 + [email protected]
Support: 00356 20341518 + [email protected]
Compatible Platforms: Mobile, Desktop, Tablet

Welcome Bonus Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Games Available At This Casino

Below you can see a selection of games that are available at this Casino – simply click on the icons below to play the games for free – this will give you a really good idea of what to expect if you choose to start playing for real money.

Casino Ratings Breakdown

Below you can see how we rate each individual area of the Casino, so you can see if the things most important to you measure up.

Slots Content
Mobile Usability
Customer Service
Slots Software
Promotions & Bonuses
Loyalty Scheme
Trust and Track Record
Payments and Withdrawals